Question by Christine Chee · Jul 31 at 05:49 PM · cloud access software

Cloud Access Software 2.13 is now available

We’re pleased to announce that Cloud Access Software 2.13 is now available for download. Those with a subscription to Cloud Access or Cloud Access Plus can now access this version which introduces the following feature updates and fixes:

Full screen and audio/video sync setting states are now saved between re-connecting sessions

Support for Google Cloud Platform for Cloud Access Plus (Graphics Agent)

Multifactor authentication for Android and Chrome OS mobile clients and added support Android phone devices

PCoIP Agent support for Ubuntu 18.04

Added licensing entitlement information including license availability, count and expiry details and improved error logging

Removed support for node locked licensing and License Server 1.x licenses. Prior to upgrading to 2.13, contact customer service to convert your licenses to cloud licensing or License Server 2.x licenses

As well, this new software version resolves a few security and bug fixes including an issue related to Wacom tablets connecting to Linux Agents.

Read the full release notes here

Welcome to the PCoIP Community Forum!

The forum allows users to have conversations with other IT professionals to learn how they resolved issues, find answers to common questions, have peer group discussions on various topics, and access the Teradici PCoIP Technical Support Service team.

We have updated our support site.

If you received a welcome e-mail with information on how to access the new portal, then use your new credentials to log in to post on the community forum.

If you did not receive a welcome e-mail to the new Self-Service Portal please create an account.

If you are having issues logging in, please submit a Customer Support Inquiry and select 'Account Management'. We will review your inquiry and respond as soon as possible.

Cloud Access Software 2.13 is now available

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Welcome to the PCoIP Community Forum!

We have updated our support site.

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