MC 2.4 disk usage filling up fast

Question

We recently upgraded to v2.4 of the management console because the original one we had, the disk filled up. Rather than extending the partition, we decided to upgrade. But now after the upgrade, we are still noticing the disk is filling up pretty fast. About a month ago it was only at 28% used, but as of today it is at 51%. I want to know if there is a reason why the server seems to be using up its storage space rather quickly, and what can be done about it.

Thanks in advance.

Answer 1

Hi @Joseph Dent thanks for the hosts file. I can see an issue. The 127.0.0.1 should be for localhost yet localhost is not defined. I see 127.0.0.1 associated with app128. This is due to using the network configuration tool and setting the DNS using that tool.

Can you do the following:

1. modify the hosts file as follows (sudo nano /etc/hosts)

127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4
::1 localhost localhost.localdomain localhost6 localhost6.localdomain6

2. Ensure you have a DNS "A" and a DNS "PTR" record set for app128.efirstbank.com so both forward and reverse lookup is working. See the Management Console Admin Guide for troubleshooting DNS in appendix A.

3. Restart the network service. This will ensure the above hosts file is running.

We confirmed this with one other customer. The auto vacuum process, which returns disk space to the OS, logs in as localhost. If it cannot login then the process does not run. By correcting the hosts file the auto vacuum process will be able to run nightly.

Let me know if this resolves your issue. Remember the process only runs once per day so you will not see any changes until after the process has run.

Regards,

Paul

Answer 2

Answer by Jatinder Thakur · Apr 04, 2017 at 02:36 AM

Hi @Joseph Dent

How many clients do you manage with this management console? Did you increase the count for clients in one month?

Regards,

Jatinder

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Answer 3

Answer by Joseph Dent · Apr 04, 2017 at 04:13 PM

Hi Jatinder. We manage roughly 1100 clients with minimal new ones being added. I would say over the past month we have only added 8 new devices.

Also, we haven't been creating any new profiles (we only have 7) and only 2 wyse firmware uploaded: 5.0.2 and 5.4.1 (I am slowly upgrading all the devices to the new firmware, but I haven't done anything in the last month)

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Answer 4

Answer by Jatinder Thakur · Apr 05, 2017 at 02:17 AM

Hi @Joseph Dent

Did you make any change to VM settings when you installed the MC?

Do you have "Trace" logging enabled at console page->Settings->Version?

Regards,

Jatinder

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Answer 5

Answer by Joseph Dent · Apr 06, 2017 at 02:18 PM

Hi @Jatinder Thakur

No we did not change any of the settings when installing the MC, and we currently have "Info" logging enabled.

Thanks.

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Answer 6

Answer by Paul Barrett · Apr 07, 2017 at 03:32 AM

Please paste in you hosts file. I want to see it exactly as is. From vsphere console type cat /etc/hosts it will display the hosts file.

Paul

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Answer 7

Answer by Paul Barrett · Apr 07, 2017 at 03:06 PM

@Joseph Dent any progress on the hosts file? Any chance you can attach it?

Paul

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Answer 8

Answer by Joseph Dent · Apr 07, 2017 at 04:56 PM

Hi @Paul Barrett

Sorry about the delay. Here is what the hosts file says. Our server name is 'appl28'

cusersjidentdesktopcapture.jpg (29.0 kB)

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Answer 9

Answer by Joseph Dent · Apr 07, 2017 at 08:21 PM

Hi @Paul Barrett

Thanks for those instructions. I made the change to the hosts file and made sure our DNS entries were correct. I'll check the server again on Monday and report back what the results were.

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Answer 10

Answer by Joseph Dent · Apr 10, 2017 at 03:46 PM

Hi @Paul Barrett

I checked the disk usage this morning on the server, and looks like correcting the hosts file worked. Disk usage has dropped and the database size is smaller than it was last week.

Thanks for your help with this. Saved us some headaches over here.

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MC 2.4 disk usage filling up fast

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