Cannot upload Root CA to Certificate Store

Question

Answer 1

Best Answer

Answer by Paul Barrett · Dec 05, 2018 at 06:56 PM

There was an issue discovered with PCoIP Management Console 3.2.0 regarding certificates in the Profile. The issue is, if you modify the Profile in anyway and then review it the certificates are no longer displayed. This issue is currently being investigated by Teradici and at this time if you are using the newly released MC 3.2.0 please avoid modifying your Profiles as you will loose visibility of what certs are in the Profile.

My understanding at this time is Teradici will pull MC 3.2.0 from the support site to prevent further downloads. A fix will come in MC 3.2.1 and should be available as soon as testing is complete.

Regards,

Paul

0 · Share

Answer 2

Answer by Florian Emmerich · Nov 30, 2018 at 10:50 PM

hi

i can upload the root certificate of my internal CA to the Mangement console 3.2 profile. but when I revisit the profile, no cert is showing. also there is no cert on the zero clients store.

somebody else having this issue?

0 · Share

Answer 3

Answer by Chris Rudewicz · Dec 03, 2018 at 04:06 PM

After uploading the cert, make sure you have "saved" the profile. Often times I would make changes and actually forget to save.

0 · Share

Answer 4

Answer by Jatinder Thakur · Dec 04, 2018 at 04:20 AM

Hi @Florian Emmerich

I can see that you have created a case for this issue. We will work with you on this issue through the case .

Regards,

Jatinder

0 · Share

Answer 5

Answer by Marc Lang · Dec 04, 2018 at 09:13 AM

Seems that management-console 3.2.0 doesn´t save the certificates anymore. When applying a profile all certificates on the zero-clients get deleted.

0 Show 2 · Share

Eric Portenier · Dec 05, 2018 at 03:51 PM 0

Share

Were you able to find a procedure to solve this? I am trying to get new terminals (managed buy a 3.2.0 console) set up but the certificates are not on the devices.

Marc Lang Eric Portenier · Dec 05, 2018 at 05:25 PM 0

Share

Yes, Teradici is already working on this.

Cannot upload Root CA to Certificate Store

5 Replies

Your answer

Welcome to the PCoIP Community Forum!